PROBLEM DESCRIPTION:

Pop-up screen shows message ‘image database error : please clean’.

 

Cause

A): The system abruptly stopped (for example after powerloss)

B): Database reached maximum amount of images

 

Solution

A): Database corruption can be prevented by a clean shutdown of the system

B):           - Log in as Administrator (admin).

                - Go to “System Management” > “Cleanup Data”

                - Select “Image database + all images” and press “Go”

The image database will then be reinitialized, all former images will be deleted.

C): Contact support@xparvision.com